You can email your questions to f2bsupport@field2base.com or talk to us over the phone at (919) 462-8500 ext. 5.
It's as easy as 1, 2, 3! Our team of mobile form experts will provide on or off-site training to provide you with all the knowledge and tools to get started. Hit a roadblock? Contact our Customer Technical Support Team with any questions that you may have.
If you can "copy and paste" in Microsoft Word, then you can create a mobile form with Field2Base! Our platform is extremely easy to use regardless of experience. If you still have concerns, our Professional Services Team is available to create your forms for you.
Nope! Field2Base offers three different pricing tiers based on your business/company: Essentials, Small Business and Enterprise. We will work with you directly to figure out the best package for you and your employees.
No! Our Mobile Forms applications are installed directly on the device (Android or iOS), and do not require active connection to work. All the information can be captured on-site, and the completed form data can be sent once a connection is established, giving field employees complete control over data capture timing.
Yes! Field2Base offers a mobile form integration platform that allows your drop-down selections to stay current based on your other system data and push out work orders to the field. We also integrate with back-end systems with the completed form information to enable billing, ordering, and more.
The form data is stored on the tablet for up to 30 days and can be retrieved from the device. The data is also stored on the Administration portal and accessible to the home office at any time, once the form data is sent for processing. We offer a high-level of mobile form security to ensure your customer information is protected 24/7.
Our Professional Services Team works with you one-on-one to gather reporting requirements and to enable reporting from the form to Analytics dashboard.
As your business changes, so can your forms. You can easily update existing forms with our Forms Designer software to add or change fields, update logos and publish those changes directly to your employees with a single click.
Yes! You can enable pre-filled data in a form and dispatch it to your workforce with a few clicks. Learn more about additional mobile form functionality.
Field2Base is both HIPPA and PCI compliant to ensure your business meets electronic medical form reporting requirements. Learn More about our Electronic Medical Forms on this page.
You can make an online CC/ACH payment via your electronic monthly Field2Base invoice, or mail us a check to our address. Paying Online - Once you've opened the Intuit QuickBooks online portal, simply click on the 'Pay Now' green button below your outstanding balance and follow the steps provided.
If you are on a month-to-month agreement, you will only be charged for the number of licenses you have used that month. You can add or remove licenses as needed. Click here to schedule a LIVE demo!
We do offer reduced license fees for annual pre-payments. The license rates vary depending on product. Please see our Pricing for more information. View our pricing options here!
Due to the nature of our platform, you sign a Subscription Agreement when you become a Field2Base customer. The agreement terms vary on product level; however, customers always have the ability to terminate their agreement based on their convenience.